Privacy Policy
Last Updated: August 1, 2026
At BALDY & CO, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal data when using our website or requesting our moving services.
By accessing baldyandco.ca or using our services, you acknowledge that you have read and understood this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with capitalized initial letters have meanings defined below. These definitions apply whether the terms appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
Company (“BALDY & CO”, “we”, “our”, or “us”) refers to:
BALDY & CO
59 Annie Craig Dr
Etobicoke, ON M8V 0C4
Canada
Website means https://baldyandco.ca
Service refers to all services offered by BALDY & CO, including but not limited to Residential Moving, Commercial Moving, Office Moving, House Moving, Piano Moving, Packing Services, Storage Solutions, Cargo Taxi & Delivery, and Junk Removal.
Personal Information means any information that identifies or can reasonably identify an individual.
Device means any computer, smartphone, tablet, or other electronic device used to access our Website.
Cookies are small files stored on your device to improve website functionality and user experience.
Service Providers means trusted third-party companies or individuals who assist us in operating our business, processing payments, maintaining our website, providing customer support, or performing services on our behalf.
You refers to any person or business using our Website or requesting our services.
Information We Collect
Depending on how you interact with our Website or services, we may collect the following information:
Personal Information
When requesting a quote, contacting us, or booking a service, you may voluntarily provide:
- First and last name
- Phone number
- Email address
- Pick-up address
- Delivery address
- Moving date
- Additional moving details
- Any other information you choose to provide
Automatically Collected Information
When you visit our Website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time and date of your visit
- Time spent on our Website
- Referring website
- Diagnostic information used to improve website performance
This information helps us understand how visitors use our Website and allows us to improve our services.
Cookies and Similar Technologies
BALDY & CO uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Improve website performance
- Understand visitor behavior
- Enhance website security
- Analyze traffic and usage trends
Most browsers allow you to disable or delete cookies. However, some features of our Website may not function properly if cookies are disabled.
We may use:
- Essential Cookies
- Performance Cookies
- Functional Cookies
- Analytics Cookies
These technologies help us maintain a reliable, secure, and user-friendly website experience.
How We Use Your Information
BALDY & CO uses the information we collect to provide reliable moving services and improve your overall experience with our company.
Your information may be used for the following purposes:
- To prepare and provide moving estimates and quotations.
- To schedule, coordinate, and complete your moving, packing, storage, delivery, or junk removal services.
- To communicate with you regarding appointments, updates, confirmations, or service-related questions.
- To respond to inquiries submitted through our Website, email, or telephone.
- To improve our Website, customer service, and business operations.
- To analyze website traffic and user behavior in order to improve performance and usability.
- To comply with applicable legal and regulatory requirements.
- To protect our business, employees, customers, and Website against fraud or unauthorized activity.
We will never sell your personal information to third parties.
Sharing Your Information
BALDY & CO respects your privacy and only shares personal information when necessary.
Your information may be shared with:
Service Providers
We may work with trusted third-party providers who assist us with services such as:
- Website hosting
- Payment processing
- Customer communication
- Marketing services
- Business analytics
- IT support
These providers receive only the information necessary to perform their services and are required to keep your information confidential.
Legal Requirements
We may disclose personal information when required by law or when we believe disclosure is necessary to:
- Comply with legal obligations.
- Respond to lawful requests from government authorities.
- Protect the rights, safety, or property of BALDY & CO.
- Prevent fraud or illegal activities.
- Enforce our Terms of Service.
Business Changes
If BALDY & CO is involved in a merger, acquisition, sale of assets, or business restructuring, customer information may be transferred as part of that transaction. Any transferred information will continue to be protected under applicable privacy laws.
Data Retention
We retain personal information only for as long as necessary to:
- Provide requested services.
- Maintain business records.
- Meet legal, accounting, and tax obligations.
- Resolve disputes.
- Enforce our agreements.
When information is no longer required, it will be securely deleted or anonymized whenever reasonably possible.
Data Security
Protecting your personal information is important to us.
BALDY & CO uses commercially reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.
Although we take appropriate security measures, no method of electronic transmission or internet storage can be guaranteed to be completely secure. For this reason, we cannot guarantee absolute security of any information transmitted through our Website.
Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Request access to the personal information we hold about you.
- Request corrections to inaccurate or incomplete information.
- Request the deletion of your personal information where legally permitted.
- Withdraw your consent to certain data processing activities.
- Request information about how your personal information is collected and used.
To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
Children’s Privacy
Our Website and services are intended for individuals who are at least 18 years of age or who are using our services under the supervision of a parent or legal guardian.
We do not knowingly collect personal information from children under the age of 13. If we become aware that personal information has been collected from a child without appropriate consent, we will promptly remove such information from our records.
If you believe a child has provided us with personal information, please contact us immediately.
Third-Party Websites
Our Website may contain links to third-party websites for your convenience.
BALDY & CO is not responsible for the content, privacy practices, or security of any external websites. We encourage you to review the privacy policies of any third-party websites before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our Website after any changes become effective constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Your Consent
By accessing our Website or using any services provided by BALDY & CO, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this Privacy Policy, please discontinue using our Website and services.
Data Accuracy
We make reasonable efforts to ensure that the personal information we maintain is accurate and up to date. If any of your information changes, please notify us so we can update our records.
International Data Transfers
In certain situations, your personal information may be processed or stored by trusted third-party service providers located outside your province or country. When this occurs, BALDY & CO takes reasonable steps to ensure your information remains protected in accordance with applicable privacy laws.
Do Not Track Signals
Some web browsers include a “Do Not Track” feature. At this time, our Website does not respond differently to these signals because there is currently no universal standard governing their implementation.
Data Protection
BALDY & CO is committed to maintaining appropriate physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
Our security practices are regularly reviewed and updated whenever appropriate to help maintain the safety of your information.
Questions About Your Privacy
If you have any questions about how your information is collected, stored, or used, we encourage you to contact us. We are committed to responding promptly and addressing your privacy concerns in a professional manner.
Contact Us
If you have any questions regarding this Privacy Policy or the way BALDY & CO handles your personal information, please contact us:
BALDY & CO